Talk to a psychologist online, starting in writing
For adults in Moldova or far from home
You choose a psychologist by profile and price, pay for a plan with them, then write or talk on a call.
The app is free to download.
In danger right now? Call 112.
What you can talk about with a psychologist online
In writing or on a call; some things still belong elsewhere.
Online, in the app
- Anxiety, worry that will not switch off, or sleeping badly
- Stress and exhaustion from work, or from caring for someone
- A loss, a separation or another hard change
- Loneliness after a move abroad, far from family and friends
- Tension between you and your partner, or in the family
- A parent’s worry about a teenager’s mood, sleep or school
Elsewhere, or in person
- Medication: ask a psychiatrist, who is a medical doctor
- Sessions with a child or teenager themselves: accounts are for adults
- Formal testing, or a written report for a school, an employer or a court
- Anything the psychologist suggests is better done face to face
If you are in danger right now
Please do not wait for a reply in the app. If any of this is true for you or someone with you, call 112 now or go to the nearest emergency department, and tell someone near you if you can.
- You are thinking of ending your life or of harming yourself
- You have hurt yourself, or taken too much of a medicine or something harmful
- Someone is in immediate danger, or you fear you might harm someone
- Someone is very confused, or hears voices telling them to cause harm
112 works in Moldova and across the EU; in another country, call the local emergency number. You do not need the right words: say where you are and that you need help.
Psychologist or psychiatrist?
They are separate specialties, and you decide which one to write to.
| Psychologist | Psychiatrist | |
|---|---|---|
| Medical doctor | No | Yes |
| Medication | Does not prescribe it | The one to ask about medicines and side effects |
| How they work | Listening, questions and small steps you can try | Symptoms, medicines and treatment, talked through with you |
| People often bring | Anxiety, stress, sleep, grief, a hard change | A treatment, a dose change, a discharge note |
| In the app | Messages, voice messages and calls | Recommendations; no prescriptions |
How to start with a psychologist
Nothing needs to be prepared.
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A first message, a few lines
What is going on, since when, and what you would like to change. It does not need to be well written.
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A voice message
For the things that are easier to say than to type.
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When you can talk
Say whether you prefer writing, audio or video, and which part of the day suits you.
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A call, when you are ready
Audio or video, started from the chat.
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Notes, if you keep them
A sleep or mood diary, photographed, or a report from another specialist as a PDF.
You do not need any files to start. Everything you send stays in your chat with that psychologist.
From a few lines to a video call
You set the pace.
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You write first
Hello. Since we moved to Germany I sleep badly and snap at the children. I’m not sure this is something for a psychologist. -
The psychologist asks
Thank you for writing; this is exactly what we can talk about. What is the hardest part of the day for you right now? -
You answer
The evenings. The children are asleep, and I lie awake thinking about my mother back home. -
A call is offered
Would a video call suit you this evening, once the children are asleep? We can start from there. -
You talk on video
Video call
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Something small to try
As we agreed: in the evening, write a few lines about what keeps you awake. Send them here, and we will look at them together.
Plans, and how you pay
- To put it into words and see where to start One conversation
- A hard week you would like to talk through as it goes 7 days
- Sleep, worry or a loss, worked on over several weeks 14 or 28 days
One conversation
Ask one psychologist about one thing
Every psychologist offers it.
Guidance
7, 14 or 28 days
Only where that psychologist offers it.
- Each psychologist sets their own prices in euros; you see the full price before you pay.
- You pay by card on a secure Stripe page; the plan starts when the payment is confirmed. Nothing renews.
- One plan at a time with the same psychologist; you can buy the next one when it ends.
- When a plan ends, you can read the chat and answer calls; to write or call the psychologist again, start a new plan.
Questions about talking to a psychologist online
Can I start with a psychologist online in writing?
Yes: you can begin with a written or a voice message, and talk on a call later if you want.
What is the difference between a psychologist and a psychiatrist?
A psychologist is not a medical doctor and does not prescribe; a psychiatrist is the doctor to ask about medication.
Can I talk to a psychologist online about anxiety or a loss?
Yes: anxiety, worry, stress, poor sleep, grief or a hard change can be talked through in messages or on a call.
Can I ask a psychologist about my teenager?
Yes, as a parent from your own account: accounts are for adults of 18 or older, so a teenager cannot have one.
How much does a psychologist online cost, and for how long?
Each psychologist sets their own prices in euros; Guidance, where offered, is 7, 14 or 28 days.
Who can read what I write?
The psychologist you chose reads your chat; x.doctor staff do not routinely read messages or listen to calls, and open them only in the cases the privacy policy lists, such as a report, a complaint or a court’s request; the audio of every call is recorded, with a notice at the start, and video is not; messages and recordings are never sold or used for advertising, profiling or to train AI models.
Can I talk to a psychologist online if I live abroad?
Yes: you can write or call from any country.
Is x.doctor the right place in a crisis?
No: if you are thinking of ending your life or harming yourself, or someone is in danger, call 112 now or go to the nearest emergency department, and tell someone near you if you can.
Who else you can write to
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Psychiatrist online
A psychiatrist is a medical doctor: the one to ask about medication, side effects or a treatment you were given.
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Pediatrician online
For a child’s or teenager’s physical health, from tiredness to headaches, ask a pediatrician.
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Family doctor online
If you wonder whether tiredness or poor sleep has a physical cause, a family doctor can look at your test results.
Other specialties
Find a psychologist in the app
Read the profiles of the psychologists taking new patients.
How to talk to a psychologist online
- Install the app, sign in with the emailed code, and pick a psychologist.
- Choose a plan and pay.
- Write a first message, or call when you are ready.