Family doctor online, for the questions between visits
For the whole family, at home or abroad
Send blood test results, a list of medicines or what is going on; the family doctor answers in the chat or on a call.
The app is free to download.
What a family doctor can look at online
An opinion in the app does not replace an in-person examination.
Online, in the app
- Check-up blood and urine results, value by value
- Blood pressure or blood sugar readings you keep at home
- A cough or tiredness that lasts longer than expected, and whether it needs a visit
- A parent’s medicines from several doctors, looked at side by side
- A hospital discharge note: what it says and what comes next
- Which specialist to see, and what to bring to that visit
With your registered doctor
- An examination: listening to the heart and lungs, feeling the belly
- Taking blood, an ECG, vaccinations
- Sick notes, referrals and prescriptions: the app issues none
- Registration with a family doctor: x.doctor does not register you
Signs that need 112, not a message
x.doctor is not for emergencies. If you, or a parent you look after, have any of these, call 112 straight away:
- Chest pain or pressure, which may spread to the arm, neck or jaw
- Sudden trouble breathing
- Signs of a stroke: a face drooping on one side, a weak arm, slurred speech
- Fainting, a seizure, sudden confusion, or someone who does not respond
- Heavy bleeding that does not stop
- Swelling of the face, lips or tongue
- Sudden, severe pain in the abdomen
112 works in Moldova and across the EU; elsewhere, call the local emergency number. If your parent is far away, ask someone near them to call.
What to send the family doctor
One chat holds the whole file.
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Every page of your results
The lab’s PDF, or a clear photo of each page with the units readable.
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All the medicine boxes, in one photo
Set every box with the name up, and add how often each is taken.
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The readings you take at home
Blood pressure or blood sugar, with the date and time, or a photo of the notebook.
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What has changed, and since when
Tired since the summer, a cough left over from a cold: say what you notice and what you have tried so far.
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Discharge notes and older reports
A photo of each page, so the history is in the chat.
The chat takes photos, PDFs, voice messages and videos of up to five minutes. Each file stays in your chat with that family doctor.
A parent’s medicines, from abroad
The notes in the margin name each step.
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You send a photo of the boxes
Hello. I live in Italy, and my father, 74, is in Bălți. Three doctors have prescribed him pills, and he now takes seven a day. A photo of all the boxes is attached. dad-medicines.jpg -
The family doctor asks
Thank you, every name is readable. Does he measure his blood pressure at home? And which tablet was added most recently? -
You add his readings
The small white one, in September. Since then he feels dizzy when he stands up. His notebook of readings is attached. pressure-notebook.jpg -
You talk on video
Video call
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You get recommendations
As agreed on the call: the doctor who added the new tablet should hear about the dizziness this week. Below are questions for them and what to note each morning.
Which plan fits your question
You choose the family doctor.
- Check-up results, or which specialist to see Medical Opinion
- Results that arrive one test after another Medical Guidance · 7 days
- A parent’s medicines and blood pressure readings Medical Guidance · 14 days
Medical Opinion
One question, one family doctor
Every family doctor offers it.
Medical Guidance
7, 14 or 28 days
Only in the lengths that the family doctor offers.
- You see the full price before you pay.
- You pay by card on a secure Stripe page, and nothing renews.
- One plan at a time with the same doctor; plans with different doctors can run side by side.
- When a plan ends, you can read the chat and answer calls; to write or call the family doctor again, start a new plan.
Questions about a family doctor online
What can I ask a family doctor online?
You can ask a family doctor online about check-up results, blood pressure readings taken at home, a cough that lingers, a parent’s medicines, or which specialist to see.
Can a family doctor online explain my blood test results?
Yes: the family doctor goes through the values with you in the chat or on a call.
I don’t know which specialist I need. Where do I start?
When you are not sure which specialist you need, a family doctor is a good first person to ask.
Can I ask about my parent’s medicines?
Yes, from your own account and with your parent’s agreement.
Can a family doctor on x.doctor give me a sick note, a referral or a prescription?
No, the app issues no sick notes, referrals or prescriptions.
Does x.doctor replace my registered family doctor?
x.doctor does not register you with a family doctor and does not replace the one you have.
How much does a family doctor online cost?
Each family doctor sets their own prices in euros, and a plan priced at 0 shows as Free.
I live abroad. Can I ask a family doctor from Moldova?
Yes, x.doctor works from any country.
Not sure which specialist you need?
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Pediatrician online
A child’s rash, fever or cough: a pediatrician looks at the photos and the temperatures you wrote down.
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Dermatologist online
A mole that has changed, a rash, acne, hair or nails: a dermatologist starts from daylight photos.
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Endocrinologist online
Thyroid results, blood sugar or HbA1c, a thyroid ultrasound report: an endocrinologist looks at these.
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Neurologist online
Headaches that keep coming back, dizziness, tingling, or a second opinion on an MRI report.
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Psychologist online
Stress, anxiety or a hard stretch you would like to talk through with someone.
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Psychiatrist online
A second opinion on psychiatric treatment, or questions about its side effects; a psychiatrist is a medical doctor.
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Gynecologist online
A smear or ultrasound result, contraception, or questions early in a pregnancy.
Find a family doctor in the app
Look through the family doctors taking new patients, for yourself or a parent.
How to ask a family doctor online
- Install the app, sign in with the emailed code, and open a family doctor’s profile.
- Pick a plan; it starts once payment is confirmed, and a free one starts at once.
- Send the results and the medicines photo, then write or call.