Ask a pediatrician online about your child
For parents in Moldova and abroad
The pediatrician answers in the chat or on a call about what you send from home.
The app is free to download.
What a pediatrician can look at online
Photos and calls do not replace an in-person examination.
Online, in the app
- A rash, a bite or a swelling, photographed close up and from further away
- A fever over a day or two: the readings, the times, how your child is in between
- A cough, filmed in a short video so the pediatrician can hear it
- Blood or urine results, or a discharge note from hospital
- Questions after a visit: what you were told, what to watch at home
- A second opinion on a treatment your child was given
In person, at the clinic
- Listening to the chest, looking in the ears and throat
- Weighing, measuring and vaccinations
- Tests that need a sample of blood or urine, or a swab
- Anything the pediatrician asks to see in person
When to call 112 instead
x.doctor is not for emergencies. Call 112 straight away if your child has any of these:
- A baby under 3 months with a temperature of 38 °C or higher
- Trouble breathing, or blue or gray lips
- Unusually drowsy, floppy or hard to wake, or a stiff neck
- A seizure (fit)
- Signs of dehydration: no wet diaper for 8 hours or more, no tears, a very dry mouth
- A rash that does not fade when you press a glass against it
- A bad fall or a head injury followed by vomiting or drowsiness, or swallowing something harmful
112 works in Moldova and across the EU. In other countries, call the local emergency number.
What to send the pediatrician
All of it goes into the same chat.
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Two photos in daylight
Close up and from arm’s length, by a window, without flash.
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The temperatures, with times
Anything you gave your child between readings.
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A short video of the cough
Film the chest and face while your child coughs or breathes, in good light.
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Lab results as a PDF
The lab’s file, or a clear photo of each page.
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A word on how your child is
Drinking, wet diapers, sleep, mood and play.
Videos can be up to five minutes long. Every file stays in your chat with that pediatrician, next to your messages.
From the morning photo to the evening one
The margin notes name the steps.
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Photo and the log
Hello. Maria is 2. Small red spots came up on her tummy this morning, and she had 39.0 in the night. A photo and her temperatures are attached. rash-close-up.jpgtemperatures.jpg -
Asks questions
Thank you, the photo is clear. Do the spots fade when you press a clear glass on them? Do they itch? Any new food or medicine in the last few days? -
A short video
They fade under the glass and do not itch. Nothing new to eat, no new medicine. Here is a short video of her breathing while she rests. breathing.mp4 -
An evening photo
Evening update: the spots look paler, and she ate a little. A new photo is attached. rash-evening.jpg -
Recommendations
Keep noting her temperature and how much she drinks, and send another photo in the morning.
Which plan fits your child’s question
You choose the pediatrician, and you see the full price before you pay.
- One rash, one set of photos Medical Opinion
- Recovery after an illness or a hospital stay, day by day Medical Guidance · 7 days
- A newborn’s feeding and sleep, between check-ups Medical Guidance · 28 days
Medical Opinion
One question, one pediatrician
Every pediatrician offers it.
Medical Guidance
7, 14 or 28 days
Only if that pediatrician offers it.
- You pay once, by card, on a secure Stripe page; the plan starts when the payment is confirmed.
- Nothing renews.
- One plan at a time with the same pediatrician.
- When a plan ends, you can read the chat and answer calls; to write or call again, start a new plan.
Questions parents ask
Can I ask a pediatrician online about my child’s rash or fever?
Yes: photos of a rash, the temperatures with their times, or a short video are enough to ask.
What can I send to the pediatrician?
Photos, video, PDFs, voice messages and text.
Can my child use x.doctor?
No: a parent or guardian asks from their own account, and accounts are for adults of 18 or older.
When should I call 112 instead of writing?
Call 112 instead of writing if your child struggles to breathe, has a seizure, is hard to wake, or has a rash that does not fade under a glass.
How much does a pediatrician online cost?
Each pediatrician sets their own price in euros, and a plan priced at 0 shows as Free.
Can I ask a pediatrician from Moldova if we live abroad?
Yes: it works from any country, and a local report can go into the chat as a photo or PDF.
Can the pediatrician prescribe medicine in the app?
No: the app issues no prescriptions, sick notes or referrals.
Can I write at night or at the weekend?
Yes: you may send a message at night or the weekend.
Other specialists parents write to
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Dermatologist online
A child’s mole or eczema, a teenager’s acne: a dermatologist looks at the same kind of daylight photos.
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Psychologist online
When a teenager’s mood, sleep or stress worries you, a psychologist can talk it through with you.
Other specialties
Find a pediatrician in the app
Install it before the next feverish night.
How to ask a pediatrician online
- Install the app and sign in with the emailed code.
- Choose a plan and pay.
- Send what you prepared, then write or call.