Dermatologist online, starting with a photo
Skin, hair and nails, in Moldova or abroad
You choose a dermatologist by profile and price, and send daylight photos of a mole, a rash, acne or hair loss.
The app is free to download. You pay once for the plan, and nothing renews.
What a dermatologist can see in a photo
A sharp daylight photo shows a mole’s shape, color and edge, or how a rash spreads.
Online, from photos
- A mole that has changed in size, shape or color
- A rash, hives or eczema, photographed again over a few days
- Acne, and how a treatment is working over the weeks
- Hair loss, an itchy or flaky scalp, nails that have changed
- A biopsy result or another dermatologist’s letter, as a PDF
- A second opinion on a cream or treatment you were given
Only in person
- A look at your moles through a dermatoscope, or a check of all of them
- How a lump or patch feels to the touch: firm, raised, tender
- Scrapings, or a skin or nail sample for the lab
- Removing a mole or a growth, or any other procedure
- Anything the dermatologist asks to see in person
Skin signs that need 112, not a chat
x.doctor is not for emergencies. Call 112 straight away for any of these, without waiting for a reply in the chat:
- Sudden swelling of the face, lips or tongue, or trouble breathing or swallowing
- A rash that does not fade when you press a glass against it
- Blisters or peeling skin over large areas, especially with sores in the mouth, eyes or genitals
- A rash or red, hot skin that spreads fast, with fever, shivering or confusion
- A large or deep burn, or a burn from electricity or chemicals
112 works in Moldova and across the EU. In other countries, call the local emergency number.
How to photograph skin for a dermatologist
Take them by a window in daylight, before you write, and send them all into the same chat.
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Close up, with a coin beside it
Flash off, the phone held straight above the spot. Wait until the edge is sharp.
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One from further back
Far enough to show where on the body it is, and the skin around it.
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The same spot, a few days later
Same place, same light, same distance. Next to the first photo, it shows what has changed.
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A slow video of the scalp or hair
Up to five minutes. Move the phone slowly and part the hair in a few places, in good light.
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When it started, and what you used
When you first noticed it, whether it itches, hurts or bleeds, and every cream, tablet or cosmetic you have tried.
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Earlier results and letters
A biopsy result or another dermatologist’s letter, as a PDF or clear photos of each page.
A photo cannot be deleted once sent, so frame only the area you mean to show. Every file stays in your chat with that dermatologist.
What asking a dermatologist looks like
One mole, from the first photos to the next step.
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You send two photos
Hello. The mole on my shoulder looks bigger than in summer, and one edge has gone darker. Two photos: close up with a coin, and from further back. mole-close.jpgmole-shoulder.jpg -
The dermatologist asks
Thank you, both are sharp. Has it itched or bled? Do you have an older photo where it shows, so I can compare? -
You find an older photo
No itching, no bleeding. Here is one from last July. mole-last-july.jpg -
You get the next step
Compared with last July, this mole is best checked in person, through a dermatoscope. I have written down what to ask at that visit, and how to photograph it until then.
Which plan fits your skin question
Every dermatologist offers Medical Opinion.
- One mole or spot, a few clear photos Medical Opinion
- A rash you photograph again Medical Guidance · 7 days
- Acne or hair loss, with later photos Medical Guidance · 28 days
Medical Opinion
One skin question, one dermatologist
Messages, photos, videos and calls with that dermatologist.
Medical Guidance
7, 14 or 28 days
Only in the lengths that the dermatologist offers.
- Each dermatologist sets their own prices in euros; you see the full price before you pay.
- You pay by card on a secure Stripe page; the plan starts when the payment is confirmed.
- One plan at a time with the same dermatologist, the next only after it ends; plans with other doctors can run alongside.
- When a plan ends, you can read the chat and answer calls; to write or call the dermatologist again, start a new plan.
Questions about a dermatologist online
Can a dermatologist online look at a mole from a photo?
Yes: you send daylight photos of the mole and the dermatologist gives an opinion.
How do I photograph my skin for a dermatologist?
By a window in daylight, flash off: one close-up with a coin for size, and one from further back.
What can I ask a dermatologist online about?
Moles and spots that have changed, rashes, acne, hair loss, an itchy scalp, nail changes, or a second opinion on a treatment or a biopsy result.
When does a dermatologist need to see me in person?
When the dermatologist needs to see the skin in person, for a dermatoscope check, a sample or a removal.
How much does a dermatologist online cost?
Each dermatologist sets their own prices in euros, and you see the full price on the profile before you pay.
Who sees the photos of my skin?
Your photos stay in the chat with that dermatologist, and x.doctor does not use them for advertising, sell them or train AI models on them.
Can a dermatologist online prescribe a cream?
No: the app issues no prescriptions, sick notes or referrals.
Can I send photos to a dermatologist if I live outside Moldova?
Yes: you can send the photos from any country.
When another specialist fits better
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Pediatrician online
A child’s rash or spots: a pediatrician looks at the whole child, not only the skin.
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Endocrinologist online
When hair loss comes with tiredness or a change in weight, an endocrinologist can look at your thyroid results.
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Gynecologist online
Acne or extra hair growth that comes with irregular periods: a gynecologist can look at your hormone results.
Other specialties
Find a dermatologist in the app
See which dermatologists are taking new patients.
How to ask a dermatologist online
- Install the app, sign in with the emailed code, and open a dermatologist’s profile.
- Choose a plan and pay by card; a free one starts at once.
- Send the close-up, the wider photo and any video, then write or call.